QueueMetrics Videos
The Real-Time page
Topics covered:
- Overview of the Realtime page
- The Control Table
- The Top Status panel
- Calls being processed
- Agents currently logged in
- Administrator page controls
- Exporting data from the page
QueueMetrics AGAW introduction
Topics covered:
- What is AGAW
- AGAW browser clients
- Setting AGAW Alarms
- Administrator Status page
AGAW installation
Topics covered:
- Prerequisites
- AGAW key installation
- Restarting the AGAW server
- AGAW queue configuration, data displayed and alarms
- Setup of AGAW Client on Firefox
- Broadcast messages
AGAW Client for Chrome
Topics covered:
- Installation from Home page
- AGAW Client settings
QueueMetrics Licence page
This video shows information related to the QueueMetrics Licence page.
Topics covered:
- Complete overview of the License page
- AGAW client installation
- New license key installation
- End-user Licence Agreement
- System state overview
- QM purchasing and support details
Installing QueueMetrics using Espresso
This video shows a basic QueueMetrics installation using Espresso. Though the video displays an Elastix system, automatic configuration through Espresso will work in exactly the same way on most versions of Elastix, FreePBX distro, TrixBox CE, PBX-in-a-Flash and AsteriskNOW.
Topics covered:
- Complete installation and preconfiguration using Espresso
- Loading of data from Asterisk
- Installation of a license key
- User creation for logging Agents on
- A very quick tour of the system
Basic QueueMetrics installation
This video shows a basic QueueMetrics and qloaderd installation on a CentOS-based system like Trixbox or Elastix.
Topics covered:
- Installation using yum
- Installation of Qloaderd
- Configuration of QM to access MySQL storage