QueueMetrics screenshots

The following are a few examples of QueueMetrics screenshots. If you'd like to test drive QueueMetrics, you should either try the demo system or request a 30-day eval key to try QueueMetrics in your own call center.

Main reporting


Home page
Answered calls
Answered calls (2)

List of answered calls
Browser listening
Area code report

Lost calls
Lost calls (2)
List of lost calls

Call attempts
Hour/day/weekday distribution
Agent sessions

Agent sessions (2)
Session list
Custom reporting

Realtime reporting


Real-time page
Real-time call listen
Visitor's page

Wallboard 		   

Agent's page


Agent's page
Setting call status 		 

Quality Assessment


Input form
Data form
Results 1/2

Results 2/2