We strongly believe in the Open Partnership paradigm to create the Global Value Added Proposition. Our vision is shared with all our Partners and Resellers: they are our value and the thrust that allows us to grow up every day.

Wildix established several strong relationships with the most important vendors in the VoIP software and hardware technology SIP and IAX standard Asterisk platform based.

We takes part in the development of many Open Source projects like Asterisk, Callweaver and more. Many of our solutions are based on Open Source Platforms and guarantee the highest quality at an affordable prices. Wildix attends also the main WorldWide VoIP events and conferences like VON and Cebit.

Visit www.wildix.com.

U.K.

Foehn can configure Asterisk as the core of an IP or hybrid PBX and our telecoms procurement and benchmarking service leverages our telecoms knowledge to drive fair price contracts and savings of around 30%.

Visit www.foehn.co.uk.

We have been implementing Asterisk Solutions for more than five years, specially focused on Call Centers Solutions, International Travel Agencies and Tourism Industry, Universities and retail industry customers. We offer consultant, implementation, maintenance and support VoIP Services.

Micropyme is also a dCap Certified Member (Digium Certified Asterisk Professional) and because our partnering with IBM, Cisco-Linksys, Digium and others, we can offer RAS (Reliability, Availability and Serviceability) and flexible IP-PBX Solutions to meet customer needs in this dinamyc and changing IT world.

We chose Queuemetrics Partnering after evaluating other ACD Solutions. Queuemetrics is a high-level professional solution, and we can say that it is the best value proposition in the market for Asterisk users that need historical and realtime data from call queues management.

Visit www.micropyme.com.

For more information visit www.daktela.com.

For more information visit www.dialcom.sk.

For more information visit www.centraleip.ro.

Our software development department specializes in the following areas:

• SDK development center
• Sap Business One
• Call Center and VOIP Solutions
• ERP Solutions

3GNTW's field proven engineers, consultants and technicians specialise in designing, building and managing mission critical IT solutions, required to be online 24x7. In fact, our technicians contribute regularly to development cycle of many Open Source projects.

We offer customers and resellers alike flexible, scalable and reliable keyturn solutions from designing the system, to installation, to remote monitoring and offering complete support when and where needed. This includes VoIP termination and VoIP origination services.

We have chosen QueueMetrics over other alternatives, including developing our own call center control software, because QueueMetrics gets the job done, and is able to grow with the client's business.

For more information visit voip.3gnt.net.

Our main focus on the IPPBX arena is currently IP Contact Centers and big installations of IPPBX where quality and resiliance is a must.

We decided to use Queuemetrics as a reporting tool for ACD for the quality of their reports that gave a good view of the level of service provided by the call center and some other interesting features that allowed the agents to interact with the tool to get additonal outcome.

For more information visit www.quarea.com.

We deliver our VoIP solutions as a service from the cloud or as a turnkey system.

The Telecats VoIP solutions are based on Open Source, open SIP and the Asterisk platform.

With QueueMetrics we can offer our customers fast detailed historical and realtime information for contact center queue management.

For more information visit www.telecats.nl.

In 2007 ProVu expanded its range of VoIP hardware to include a highly developed Asterisk based IP PBX system called SARK. Developed by Jeff Stokoe, an experienced UK based Telecoms engineer, SARK is a new kind of PBX platform. SARK has been built with its own high speed switching engine and has the fastest call switching speed of any Asterisk based system we know of and is therefore ideal for high demand call centre applications.

ProVu selected QueueMetrics call monitoring software primarily for its "best in class" functionality but also for it's ability to run independently of the PBX platform plus its ease of integration with SARK dual server High Availability systems.

Visit www.protalk.co.uk.

The digiCONTACTS Call Center software is designed for call centers and commercial units to help them to manage their call campaigns (incoming calls / outgoing calls).

digiCONTACTS Call Center automates outgoing calls and offers tools for implementation of camapigns and reporting calls. Its predictive engine increases the efficiency of your agents and consequently that of your customer relationships. digiCONTACTS Call Center allows you to manage your telemarketing campains. Our Call Center software includes: a predictive engine, an Automatic Call Distributor (ACD), an Interactive Voice Response (IVR), a shared web browsing, and more.

We chose QueueMetrics because it is a high-level professional solution. With QueueMetrics, we can provide our customers quick and detailed information on managing their queue. QueueMetrics is a powerful reporting tool.

For more information, visit www.digicontacts.net.

U.S.A.

For more information on call center VoIP solutions and international toll free services, visit www.avoxi.com.

U.S.A.

ViciDial is an enterprise class, open source, call center suite in use by over 1000 contact centers around the world. It includes a full featured predictive dialer and can also function as an ACD for inbound calls as well as handling both outbound and inbound calls in blended campaigns.

ViciDial includes native integration with QueueMetrics to provide a comprehensive reporting solution. Pairing Vicidial and QueueMetrics provides call centers with quantitative data that can be used to increase efficiency of call center operations and better target your customers' needs.

For more information visit www.vicidial.com.

U.S.A.

Our commitment is to deliver automated, efficient, scalable, and state-of-the-art network resources to our customers while keeping customer service and user experience core to our culture.

Our call center solution uses Queuemeterics as a powerful reporting and monitoring tool in conjunction with a plethora of features to give your organization an enterprise call center solution at an affordable price point.

Centuric began operations in 2001, and continuously strives for excellence in IT infrastructure and support.

Visit www.centuric.com.

Our offerings include:

• Asterisk PBX implementation
• Asterisk 24x7 support services
• Comprehensive PBX and server monitoring
• High Availability PBX clusters
• SIP Trunking
• Custom voice applications

Colombia

Our Solutions include:

Argentina

We have dCAP 1.6 Asterisk Certification and Elastix Engineer ECE Certification.

We have great know how in call center market using Vicidial and Elastix call center module and the obvious product to close the circle was QueueMetrics which we have been using right now for a long time for its good cost / benefit relation.

Visit www.in-telix.com.ar.

Mexico

We're experts in Trixbox, Asterisk, VoIP Solutions, Networks and we try to help our customers to chose the correct platform according their requirements.

Queuemetrics helps us with the customers that want to get specifics reports in their call centers, because is easy to install and to use. Our customers are very satisfied with this product.

Visit www.trixboxmexico.com.

Costa Rica
+506-2506-4100

For more information on call center VoIP solutions and international toll free services, visit www.avoxi.com.

Brazil

Our main goal is to offer the best consultant, execution and support possible to our customers.

For more information, visit www.asteriks.com.br.

Brazil

Active in the telecommunications market for over 6 years, our staff is highly trained and holds various certifications, including: DCAP (Digium) and Audiocodes, specialising in call center environments.

For more information, visit www.terium.com.br.

Mexico
Tel. +52 55 5264 4058

For more information visit www.dupra.com.mx .

While Asterisk provides an excellent base for our core solution it lacks the management software critical to managing an effective call centre. Our clients enjoy the benefits that QueueMetrics offers by providing a vast array of performance metrics in a clean and simple user interface.

Saicom Voice Services guarantees to provide world class features at an affordable price to deliver the optimum telephony solution. For the best Asterisk and VoIP offerings in Sub-Saharan Africa visit www.saicomvoice.co.za.

South Africa

Visit www.connection-telecom.com.

South Africa

Visit www.bitco.co.za.

South Africa

When a customer requires call reporting, Queuemetrics is the product we recommend. This is because it offers call centre managers and supervisors all the reports and information to effectively manage their business at a fraction of the cost of traditional call centre solutions.

Visit www.clarotech.co.za.

South Africa

For more information on call center VoIP solutions and international toll free services, visit www.avoxi.com.

South Africa

We have proven engineers and technicians specialised in designing, building and managing critical telephony solutions for call-centers, healhcare, operators and corporate.

We have experience in integrating QueueMetrics to actively manage call-centers or as a reporting tool for quality reports.

Visit www.libertek.fr.

South Africa

Wanatel manages the integrity of clients telephony needs, using their existing telecommunication installation or new installation to clients specifications.
We pride ourselves in offering customised solutions to meet the clients every requirement. Offering easily scalable and dynamic systems, from cloud to on-site systems and from in country to out of country agents all working seamlessly, with complete transparency to the end users.

Solution design to specification hand in hand with our clients is what distinguishes us from traditional providers.

Visit www.wanatel.net.

Europe

The increased access to broadband internet in France and Europe and the revolution in local telecommunications industry has demonstrated a real opportunity to deliver high quality Communication over IP (CoIP) software solutions to channel partners.

All our products are designed for convergence, developed and tested against quality standards. While CoIP products are a focus and a passion, we continually look to other innovative products that could add value to targeted client groups.

While there is a strong emphasis on our quality products we value highly the relationships with our channel partners and customers and treat them with the utmost importance. The key to our success lies in our solid working relationships with our channel partners and by offering them a high quality level of service and product delivery.

Visit www.telnowedge.com.

Visit www.europesip.com.

Visit www.pascom.de.

Australia

Our primary skill base includes the design, sales and support of server based networks, Telephony VoIP and communication solutions. Data centre hosted and onsite VoIP solutions are customised to our customers exact requirements.

Asterisk and QueueMetrics solutions deliver a powerful enterprise grade VoIP solution to customers seeking advanced telephony features coupled with management and reporting capabilities that are affordable yet feature rich.

Visit www.aus-it.com.au.

New Zealand

By combining its carrier-grade SIP network with Queuemetrics solutions you can be guaranteed premium SIP trunking anywhere worldwide.

Visit www.aus-it.com.au.

U.S.A.

Through our customers we quickly realized the need for expertise in IP phone systems and infrastructure support. Additionally we saw large gaps in understanding the carrier side of telephony which we sought to close making sure all three phases of a project worked seamlessly together.

Becoming the leading provider of custom Asterisk solutions, EUS Networks quickly established themselves as Digium’s leading integrator. Today EUS Networks, at its core, is still the leading Asterisk integration company. We have expanded our offerings to include Switchvox allowing us to offer custom solutions for any need.

EUS Networks still operates on the principle that customers deserve a better choice. With our unique blend of networking knowledge, IP phone systems and carrier options, EUS delivers solutions to exceed their customer’s needs and expectations. Visit: www.eusnetworks.com.

Russia

Quality of work of Softline specialists is confirmed by certificates of compliance of the management system according to the standard ISO 9001:2008.

Softline has been actively developing the service direction. Since 2010 the Softline Cloud Services Department has been started which is specialized in supplies of SaaS solutions and the Softline Services Department providing consulting services in the area of building and support of IT infrastructures, information security, personal data protection, virtualization, SAPR and other as well as providing technical support services. Softline Legal Support deals in provision of legal support services and provides high-quality consulting services.

Softline has been expanding its presence in the regions of Russia, CIS and countries of Far Abroad in order to get closer to their clients and to make cooperation simpler and more convenient. Today Softline is presented in 68 cities of 24 countries. Visit www.softlinegroup.com.

Georgia

SkyCom's main goal is to achieve clients necessities very efficiently and with high quality.

SkyCom is composed of qualified engineers who have several years of practical skills and great ability to work within team.

SkyCom has a large number of successful IT projects in leading Georgian companies. We have choosed Queuemetrics because of its powerfull reporting system, monitoring quality and very user-friendly interface. We suggest our clients to integrate Queuemetrics software with their call centers. Visit www.skycom.ge.

Ecuador

Integrating QueueMetrics with Elastix is easier than ever before, through our Marketplace. QueueMetrics offers a comprehensive monitoring software for call centers, emphasizing its flexibility, and large number of reports available, making it one of the best solutions for Call Centers' metrics. Visit addons.elastix.org.

Colombia - Venezuela

With our unique blend of All-IP networking knowledge, VoIP systems and security options, NETDATA delivers solutions to exceed their customer’s needs and expectations. Visit www.netdatanetworks.com.

Visit www.wildix.com.