We strongly believe in the Open Partnership paradigm to create the Global Value Added Proposition. Our vision is shared with all our Partners and Resellers: they are our value and the thrust that allows us to grow up every day.

Wildix established several strong relationships with the most important vendors in the VoIP software and hardware technology SIP and IAX standard Asterisk platform based.

We takes part in the development of many Open Source projects like Asterisk, Callweaver and more. Many of our solutions are based on Open Source Platforms and guarantee the highest quality at an affordable prices. Wildix attends also the main WorldWide VoIP events and conferences like VON and Cebit.

Visit www.wildix.com.

U. K. / Europe

Foehn can configure Asterisk as the core of an IP or hybrid PBX and our telecoms procurement and benchmarking service leverages our telecoms knowledge to drive fair price contracts and savings of around 30%.

Visit www.foehn.co.uk.

We´ve been implementing Asterisk Solutions for more than five years, specially focused on Call Centers Solutions, International Travel Agencies and Tourism Industry, Universities and retail industry customers. We offer consultant, implementation, maintenance and support VoIP Services.

Micropyme is also a dCap Certified Member (Digium Certified Asterisk Professional) and because our partnering with IBM, Cisco-Linksys, Digium and others, we can offer RAS (Reliability, Availability and Serviceability) and flexible IP-PBX Solutions to meet customer´s needs in this dinamyc and changing IT world.

We chose Queuemetrics Partnering after evaluating other ACD Solutions. Queuemetrics is a high-level professional solution, and we can say that it is the best value proposition in the market for Asterisk users that need historical and realtime data from call queues management.

Visit www.micropyme.com.

Poland

We offer IP PBX, Call Center and Predictive Dialer systems for both small, middle-sized as well as very big companies.
Our solutions can be dedicated new systems or can be integrated with existing traditional telecommunication systems within a company.
Over 30 years experience in telecommunications, special emphasis on very high quality of our solutions and innovation make it possible to build highly reliable and technologically advanced data communication systems.

Using QueueMetrics in the Call Center and Predictive Dialer systems results in very big and highly competitive functionality of the systems introduced by our company.

We have QueueMetrics translated into Polish, thanks to which we can reach customers who need highly reliable and functional but at the same time also cheap Call Center and Predictive Dialer systems in our country.

For more information visit www.cetekom.pl.

For more information visit www.daktela.com.

3GNTW's field proven engineers, consultants and technicians specialise in designing, building and managing mission critical IT solutions, required to be online 24x7. In fact, our technicians contribute regularly to development cycle of many Open Source projects.

We offer customers and resellers alike flexible, scalable and reliable keyturn solutions from designing the system, to installation, to remote monitoring and offering complete support when and where needed. This includes VoIP termination and VoIP origination services.

We have chosen QueueMetrics over other alternatives, including developing our own call center control software, because QueueMetrics gets the job done, and is able to grow with the client's business.

For more information visit voip.3gnt.net.

Our main focus on the IPPBX arena is currently IP Contact Centers and big installations of IPPBX where quality and resiliance is a must.

We decided to use Queuemetrics as a reporting tool for ACD for the quality of their reports that gave a good view of the level of service provided by the call center and some other interesting features that allowed the agents to interact with the tool to get additonal outcome.

For more information visit www.quarea.com.

Our vast knowledge and years of experience in the call center industry, and our professional engineers enable us to bring the customer the best solution while keeping it inexpensive.
Our system can be used parallel/integrated with to the current pbx or can replace the PBX in the organization.

We have experience in integrating Queuemetrics with all the above features inbound, outbound and blended, in small medium and big call centers.

For more information, visit www.voicespin.com.

Having QueueMetrics translated into Russian, ITConnection contributed this unique tool for agents performance measurement for CIS and Russian-speaking community.

Within global process of re-innovation, ITConnection keeps its stable positions as one of the leading providers of Asterisk solutions for business projects in Russia and Eastern Europe.

For more information, visit www.itconnection.ru.

In 2007 ProVu expanded its range of VoIP hardware to include a highly developed Asterisk based IP PBX system called SARK. Developed by Jeff Stokoe, an experienced UK based Telecoms engineer, SARK is a new kind of PBX platform. SARK has been built with its own high speed switching engine and has the fastest call switching speed of any Asterisk based system we know of and is therefore ideal for high demand call centre applications.

ProVu selected QueueMetrics call monitoring software primarily for its "best in class" functionality but also for it's ability to run independently of the PBX platform plus its ease of integration with SARK dual server High Availability systems.

Visit www.protalk.co.uk.

U.S.A.
+1-770-937-9735

For more information on international VoIP services and Asterisk solutions, visit www.downetworks.com.

U.S.A.

ViciDial is an enterprise class, open source, call center suite in use by over 1000 contact centers around the world. It includes a full featured predictive dialer and can also function as an ACD for inbound calls as well as handling both outbound and inbound calls in blended campaigns.

ViciDial includes native integration with QueueMetrics to provide a comprehensive reporting solution. Pairing Vicidial and QueueMetrics provides call centers with quantitative data that can be used to increase efficiency of call center operations and better target your customers' needs.

For more information visit www.vicidial.com.

Connected724 provides turn-key solutions in all 50 states and provides customers post sale support with our "Concierge" support services. Concierge support customers have access to our national support center 7 days per week, 24 hours per day.

Visit www.connected724.com.

U.S.A.

We have proven enterprise Asterisk installations in excess of 350 handsets, 150,000+ minutes / month, and including complex business process integration. We have designed and implemented high availability, clustered, 5 nines service solutions.

Our services include:

We selected Queuemetrics software for its "state of the art" Call Center reports, so we can easily provide with direct to the point and straightforward call details, agent performance, call distributions and many other features.

Visit www.weavverit.com.

Colombia

Our Solutions include:

Chile

Over 15 years experience in telecommunications, and a broad range of products. However our focus is the Virtual PBX solution for Middle size enterprise, that need a cheep and reliable voice communications system.

Our integration with QueueMetrics provide a high-level reporting solution with features like realtime data for inbound and outbound in small medium and big call centers

Visit www.netline.net.

Argentina

ITS is located on Argentina and his main target is to be placed as the first Valued Added Distributor of the country providing advanced VoIP Solutions, such as advanced support to the channel based on the background and expertise of the group.

Our company´s portfolio is based on a very selected group of products, because our goal is to have a deep knowledge on every product we sale and to offer excellent solutions to the SMB market

Visit www.its-informatica.com.ar.

Argentina

We have dCAP 1.6 Asterisk Certification and Elastix Engineer ECE Certification.

We have great know how in Call center market using vicidial and Elastix Call center module and the obvious product to close the circle was QueueMetrics which we have been using right now for a long time for its good cost / benefit relation.

Visit www.intelix.com.ar.

Mexico

We're experts in Trixbox, Asterisk, VoIP Solutions, Networks and we try to help our customers to chose the correct platform according their requirements.

Queuemetrics helps us with the customers that want to get specifics reports in their call centers, because is easy to install and to use. Our customers are very satisfied with this product.

Visit www.trixboxmexico.com.

Costa Rica
+506-2506-4100

For more information on international VoIP services and Asterisk solutions, visit www.downetworks.com.

While Asterisk provides an excellent base for our core solution it lacks the management software critical to managing an effective call centre. Our clients enjoy the benefits that QueueMetrics offers by providing a vast array of performance metrics in a clean and simple user interface.

Stitch guarantees to provide world class features at an affordable price to deliver the optimum telephony solution. For the best Asterisk and VoIP offerings in Sub-Saharan Africa visit www.stitch.co.za.

South Africa

Visit www.connection-telecom.com.

South Africa

When a solution requires call reporting, Queuemetrics is the product we recommend. This is because it offers call centre managers and supervisors all the reports and information to effectively manage their business at a fraction of the cost of traditional call centre solutions. Dealing with Loway is a pleasure as they are responsive to ideas and suggested improvements that we present to them.

Visit www.clarotech.co.za.

South Africa
+27-11-461-6300

For more information on international VoIP services and Asterisk solutions, visit www.downetworks.co.za.