QueueMetrics Call-Center Monitoring Suite
To get in touch with Loway about QueueMetrics for technical or commercial issues, contact us by:
  1. E-mail: support (at) loway dot ch. If your anti-spam system should complain, use loway.office (at) gmail dot com.
  2. Telephone: +41 91 630 9765
  3. Fax: +39 0332 3568135
Our offices are usually open Monday to Friday, from 9.00 to 17.00 Central European Time. The local time right now is 09:08.
Please use preferably e-mail to contact us about technical issues.

If you need a temporary licence for QueueMetrics, click here.

Important:
Most email service providers have junk or "spam" filtering systems in place that even block emails you requested. To ensure that you receive email communication from us, take a moment to add us to your safe senders email list ("whitelisting"). An automated confirmation email is sent immediately to you as soon as the form is completed, so if you do not receive it within five minutes please check your "spam" settings and repeat the process.

If you do not seem to receive mail from us however you set your filters, you should post on the Lost Mail board so that we can contact you and go ahead with the transaction.

Come and visit us


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From Milan
Follow signs for A8 towards Varese/Como/Chiasso. When on the A8, bear right on the A9 and enter Switzerland. Take the A2 until you reach the exit for Mendrisio. Take the exit but bear left. Third exit (394) on roundabout, follow for Varese/Stabio. Turn left at traffic lights. Continue on this road until you see Migros on your right. Turn into the road opposite Migros, on your left. Over the railway and look for the B&C building on your left. That is number 3. Ask at reception for the Loway offices.

From Zurich
Reach the A4 via Route 2. Take exit 36-Altdorf left towards Lugano/Gotthard pass. Go onto A2. Take exit for Mendrisio. Take exit (394) on roundabout, follow for Varese/Stabio. Turn left at traffic lights. Continue on this road until you see Migros on your right. Turn into the road opposite Migros, on your left. Over the railway and look for the B&C building on your left. That is number 3. Ask at reception for the Loway offices.